Ninewickets Terms and Conditions — Complete User Guide

Welcome to Ninewickets. These Terms and Conditions ("Terms") apply to every member who uses the Ninewickets platform. By accessing ninewickets.onl or creating an account, you are automatically deemed to have accepted these Terms. Please read this document in full before you start using the platform.

Ninewickets is committed to maintaining an honest and transparent relationship with its members. Our goal is to provide every player with a safe, fair, and enjoyable gaming environment. These Terms and Conditions are the foundation of that commitment.

Ninewickets is an internationally licensed online gaming platform serving users in Bangladesh and beyond. By using the platform, you confirm that you are participating in compliance with the laws applicable in your local jurisdiction.

All Ninewickets services — Sports Betting, Live Casino, fish games, bingo, and other game categories — are governed by these Terms and Conditions. Ninewickets reserves the right to suspend or permanently close any account found to be in violation of the rules outlined below.

• The platform is intended for personal entertainment purposes only.
• Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.
• Each person may only create one account.
• All decisions made by Ninewickets are considered final.

To register an account with Ninewickets, you must provide accurate and complete information. Accounts created with false or misleading details will be closed immediately and any associated balance may be forfeited.

You must provide your full name, mobile number, and date of birth when registering. KYC verification may be required before your first withdrawal. Ninewickets may request a copy of your National ID or passport to complete the verification process.

• Only one account may be created per mobile number.
• It is the member's responsibility to keep their account password secure.
• Accounts may not be shared with or used by anyone else.
• Any unauthorized access to your account must be reported to Ninewickets support immediately.

You must be at least 18 years of age to use the Ninewickets platform. Access by minors is strictly prohibited. Ninewickets may request age verification documents at any time.

Additionally, if a member accesses the platform from a country where online gaming is legally prohibited, Ninewickets reserves the right to restrict or close that account. It is the member's own responsibility to be aware of their local laws before using the platform.

Ninewickets supports all major mobile banking methods available in Bangladesh. Deposits are generally processed instantly, and withdrawals are typically completed within 24 hours. Key payment information is provided below:

• KYC verification must be completed before making a withdrawal.
• Withdrawals must be made using the same method used for the deposit.
• Transactions using another person's mobile banking account are strictly prohibited.
• Ninewickets reserves the right to investigate any suspicious transactions.

Ninewickets offers a range of bonuses — welcome bonus, deposit bonus, cashback, referral bonus, and weekly promotions. Each bonus has its own wagering requirements and validity period, which are detailed on the promotions page.

Bonus funds cannot be withdrawn directly; they become withdrawable only after the required wagering amount has been completed. Any attempt to abuse bonuses or claim them through multiple accounts will result in account closure and bonus cancellation.

• Each promotion can only be used once.
• A maximum bet limit applies to bets placed using bonus funds.
• Ninewickets reserves the right to modify or cancel any bonus offer at any time.
• Free bet bonuses are typically valid for 7 days.
• VIP members will receive benefits under a separate bonus structure.

All Sports Betting on the Ninewickets platform — cricket, football, tennis, badminton, and more — is governed by specific rules. The same core principles apply to both live betting and pre-match betting.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, if a match is cancelled or postponed, Ninewickets will settle the bet in accordance with its own policy. If a bet is rejected due to an odds change, it will be automatically cancelled and the balance will be refunded.

• The minimum bet amount is set individually for each game.
• Maximum payout limits are determined at Ninewickets' discretion.
• Any bets placed at incorrect odds due to a technical error will be considered void.
• Any bets linked to match-fixing or manipulation will be voided and the associated account will be closed.

Certain activities are strictly prohibited to protect the integrity of the Ninewickets platform. Violations will result in immediate account closure, balance forfeiture, and legal action where necessary.

• Multiple Accounts — Creating more than one account under the same identity.
• Money Laundering — Using the platform for money laundering purposes.
• Bots & Automation — Using automated software to play games or place bets.
• Bonus Abuse — Manipulating accounts to gain bonuses.
• Hacking or Cyber Attacks — Attempting to breach the platform's security.
• False Information — Submitting fake documents or false information during registration or KYC.
• Third-Party Payments — Using another person's bank or mobile banking account.

Ninewickets reserves the right to temporarily or permanently close any account, for any reason, without prior notice. That said, this is not done without reasonable cause. Members will be notified by email if their account is closed.

Members may also close their own account at any time by contacting the support team. Any valid balance can be withdrawn before the account is closed, though any active bonuses will be forfeited.

Ninewickets takes the privacy of your personal information very seriously. Data provided at registration is used solely for account management, verification, and service improvement. We do not sell your information to third parties.

However, information may be shared when required by legal obligations, in cases of financial fraud, or upon request by a regulatory authority. To learn about our full data protection policy, Privacy Policy Read the page.

• All data is secured with SSL encryption.
• Payment details are never stored on Ninewickets servers.
• Browsing data may be used in accordance with our cookie policy.
• You may request deletion of your data at any time.

Ninewickets believes gaming should be a form of entertainment — not a solution to financial problems. That is why we always encourage our members to play responsibly.

The Ninewickets platform offers deposit limits, session time limits, and self-exclusion options. If you feel that gaming is having a negative impact on your life, please contact our support team immediately.

• Never bet more than you can afford to lose.
• Avoid chasing losses by placing more bets to recover lost money.
• Spend time with family and friends, and keep gaming within healthy limits.
• Avoid placing bets when you are stressed or under the influence of alcohol.

For any dispute or complaint, please contact the Ninewickets live support team first. The support team will attempt to resolve the issue within 48 hours. If the matter remains unresolved, a formal complaint may be submitted via email.

Ninewickets decisions are generally considered final. However, if a member strongly disagrees, they may appeal to the relevant licensing authority. Both parties are expected to approach dispute resolution cooperatively.

• Complaints will generally receive an initial response within 48–72 hours.
• Complex matters may take 7–14 business days to resolve.
• Repeated false complaints may result in account restrictions.

Ninewickets reserves the right to partially or fully amend these Terms and Conditions at any time. For significant changes, registered members will be notified by email or on the platform at least 7 days in advance.

Continuing to use the platform after any changes have been made will be taken as acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions about these Terms and Conditions, our support team is always ready to help.